The Best Restoration in New Kent, VA

Compare the highest-rated restoration professionals in New Kent, Virginia. All contractors are licensed, insured, and verified through our rigorous screening process.

#1

Servpro of West Richmond / Henrico & New Kent Counties

4.7
(150 reviews)
Verified

A leading national franchise with a strong local presence. They are a full-service restoration company known for their 24/7 emergency response and extensive resources. They excel at handling large losses and working directly with insurance companies to streamline the claims process for homeowners and businesses.

2006 Ewell St, Henrico, VA 23228 (This is their primary service center, but they explicitly list New Kent County in their service area)

Specialties & Features

Water damage restoration
Fire and smoke damage restoration
Mold remediation

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

PuroClean of Richmond & Henrico

4.8
(100 reviews)
Verified

PuroClean is another premier national franchise known as the "Paramedics of Property Damage." They emphasize rapid response and advanced restoration techniques. Their "PuroClean QuickDry" system for water damage is a key differentiator. They are highly rated for customer communication and detailed, professional service.

1315 School St, Henrico, VA 23228 (Their service area comprehensively covers the Greater Richmond region, including New Kent)

Specialties & Features

Water damage mitigation
Emergency fire
smoke restoration
Biohazard cleanup

Business Information

Years in Business:10 years
Licensed:Yes
Insured:Yes
#3

Paul Davis Restoration of Richmond & Tri-Cities

4.6
(80 reviews)
Verified

Paul Davis is a well-established network in the restoration industry. This local branch provides end-to-end services, from the initial emergency mitigation to the final reconstruction. They are particularly strong in structural drying and rebuilding, making them a good choice for severe storm or fire damage where repairs are complex.

2207 Charles City Rd, Richmond, VA 23231 (Serves the entire Metro Richmond area, including New Kent)

Specialties & Features

Storm damage repair
Structural drying and reconstruction
Insurance claim assistance

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes

Why These Are the Top Restoration Contractors in New Kent

** The restoration market serving New Kent, Virginia, is characterized by high-quality, professional service providers, though there are no major dedicated restoration contractors physically headquartered within the county's sparse commercial zones. The market is dominated by established franchises of national brands (like Servpro, PuroClean, and Paul Davis) that operate out of adjacent Henrico County and Richmond City. These companies have the resources, specialized equipment, and trained crews necessary to respond to emergencies in New Kent within a reasonable timeframe, typically under an hour. **Competition** is strong among these top-tier providers, which drives a high standard of service quality, professional certifications (IICRC), and customer care. **Pricing** is consistent with industry standards and is often directly billed to insurance companies. Most projects are priced based on the scope of work using industry-standard software like Xactimate, ensuring fairness and transparency for insurance claims. For customers paying out-of-pocket, pricing is competitive but reflects the premium for 24/7 emergency response and specialized expertise. Overall, residents and businesses in New Kent have access to a robust and professional restoration market through these regional leaders.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All contractors are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with New Kent regulations and climate

Frequently Asked Questions About Restoration in New Kent

Get answers to common questions about restoration services in New Kent, Virginia.

1What are the most common causes of water damage for homes in New Kent, and when are they most likely to occur?

In New Kent, the most frequent causes are heavy seasonal thunderstorms, hurricane remnants, and winter freeze-thaw cycles affecting pipes. The humid subtropical climate means summer storms can overwhelm gutters and cause flooding, while winter freezes, though less severe than in western Virginia, can still burst pipes in older or poorly insulated homes. Spring and late summer/early fall are typically the peak seasons for water damage calls due to these weather patterns.

2How do I choose a reputable restoration company in New Kent County?

Always verify the company is licensed by the Virginia Department of Professional and Occupational Regulation (DPOR) and carries full insurance. Look for providers with specific experience in New Kent's older historic homes or rural properties, as they understand local well and septic systems and building materials. Check for 24/7 emergency response, as a fast local presence is critical to mitigating damage from storms common to the Tidewater region.

3Are there any local regulations or permits in New Kent I should know about before starting major restoration work?

Yes, for significant structural repairs, mold remediation, or any work altering the footprint, you will likely need a permit from the New Kent County Building Inspections Department. If your home is in a historic district or on a property with a Chesapeake Bay Preservation Area, there are additional guidelines. A reputable local restoration company will handle this permitting process and ensure compliance with Virginia's Uniform Statewide Building Code (USBC).

4What is the typical timeline for fire and smoke damage restoration in our area?

The timeline varies greatly but expect a minimum of several weeks to several months. Initial board-up and cleanup may take a few days, but the detailed soot removal, odor neutralization, and rebuilding are time-intensive. In New Kent, factors like waiting for insurance adjusters (especially after widespread storm events) and the availability of specialized materials for older homes can extend the schedule. Your provider should give a detailed, phased plan upfront.

5Does homeowner's insurance in Virginia typically cover mold remediation, and what are common local triggers?

Standard policies often exclude mold unless it is a direct result of a covered "sudden and accidental" event, like a burst pipe. They typically do not cover mold from long-term humidity or neglect. Given New Kent's high humidity, persistent moisture from crawl spaces, attic condensation, or slow leaks are common triggers. It's crucial to address any water intrusion immediately and document it for your insurer, as proactive mitigation is key to both coverage and prevention.