The Best Restoration in Cleveland, VA

Compare the highest-rated restoration professionals in Cleveland, Virginia. All contractors are licensed, insured, and verified through our rigorous screening process.

#1

SERVPRO of Bristol / Kingsport / Johnson City

4.7
(150 reviews)
Verified

A nationally recognized franchise with a strong local presence, offering 24/7 emergency response for water, fire, and storm damage. They are a full-service provider handling everything from initial extraction and cleanup to structural drying, reconstruction, and contents cleaning. They are known for their rapid response and expertise in working with insurance companies.

408 E Main St, Johnson City, TN 37601 (Serves the Tri-Cities region including Cleveland, VA)

Specialties & Features

Water Damage Restoration
Fire
Smoke Damage Restoration
Storm Damage Repair

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

Paul Davis Restoration of the Tri-Cities

4.6
(120 reviews)
Verified

Another leading national network with a local franchise. Paul Davis provides comprehensive emergency restoration and reconstruction services. They emphasize a systematic process from mitigation through to repair and are well-regarded for their professional project management and communication throughout the insurance claims process.

2970 E Stone Dr, Kingsport, TN 37660 (Serves the Tri-Cities region including Cleveland, VA)

Specialties & Features

Emergency Water Damage Mitigation
Fire Damage Restoration
Mold Remediation

Business Information

Years in Business:10 years
Licensed:Yes
Insured:Yes
#3

1-800 Water Damage of Tri-Cities

4.5
(80 reviews)
Verified

A specialized restoration company focused on water, mold, and fire damage. As part of a national brand, they leverage established protocols and training. They are known for their quick dispatch of technicians and thorough approach to moisture mapping and drying to prevent secondary damage like mold.

Serves the Tri-Cities, TN/VA area (Primary operational base in the region)

Specialties & Features

Water Damage Cleanup
Mold Remediation
Smoke and Soot Damage Cleanup

Business Information

Years in Business:8 years
Licensed:Yes
Insured:Yes

Why These Are the Top Restoration Contractors in Cleveland

The restoration market serving Cleveland, Virginia, is characterized by regional providers rather than local, in-town businesses, which is typical for rural communities. Homeowners and businesses in Cleveland are primarily served by established franchises based in the larger Tri-Cities area (Johnson City and Kingsport, TN; Bristol, TN/VA). The competition among these top regional providers is strong, driving a generally high standard of service quality, professional certifications (IICRC), and 24/7 emergency response capabilities. Pricing is not typically advertised but is industry-standard and is most often structured through direct billing to insurance companies. These providers are highly experienced in navigating the insurance claims process, which is a critical service for their clients. For a small community like Cleveland, the key advantage is having access to the same level of professional, large-scale disaster recovery resources as a major city, thanks to the service radius of these regional leaders.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All contractors are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Cleveland regulations and climate

Frequently Asked Questions About Restoration in Cleveland

Get answers to common questions about restoration services in Cleveland, Virginia.

1How does Cleveland, Virginia's climate affect the urgency and type of water damage restoration needed?

Cleveland's humid subtropical climate, with hot summers and potential for heavy thunderstorms, means water damage can quickly lead to mold growth, often within 24-48 hours. Additionally, our proximity to the Blue Ridge Mountains can lead to rapid temperature shifts and freeze-thaw cycles in winter, which increase the risk of burst pipes. This makes immediate water extraction and thorough dehumidification critical to prevent secondary damage and comply with Virginia's strict mold remediation guidelines.

2What is a realistic timeframe for fire and smoke damage restoration for a typical home in Russell County?

The timeline varies greatly but expect a minimum of several weeks to several months. Initial board-up and soot cleanup may take a few days, but the full process—including odor removal, structural repairs, and rebuilding—is extensive. In Cleveland and surrounding areas, factors like securing local building permits from Russell County, material availability, and the potential for weather delays during our rainy seasons can extend the project. A reputable local provider will give you a phased timeline after their initial assessment.

3Are there local providers who handle insurance claims directly, and is this important? **Question:** Are there local providers who handle insurance claims directly, and is this important?

Yes, many reputable restoration companies in the Cleveland area offer direct insurance billing and claims assistance, which is highly valuable. They understand the specific requirements of major insurers operating in Virginia and can provide detailed documentation, such as moisture maps and itemized loss lists, that align with your policy. This service reduces your out-of-pocket stress and helps ensure you receive the full settlement you're entitled to for covered damages.

4What should I look for when choosing a restoration company in the Cleveland area?

Prioritize companies that are locally owned and operated, as they understand regional building styles and weather patterns. They must be licensed by the Virginia Department of Professional and Occupational Regulation (DPOR) and carry full insurance. Look for IICRC (Institute of Inspection, Cleaning and Restoration Certification) certifications and check for strong references from neighbors in Russell County or nearby communities like Lebanon, as local reputation is paramount.

5What are common seasonal restoration concerns specific to homeowners in Cleveland, VA?

Seasonal risks are pronounced here. Spring and summer bring severe thunderstorms and potential flooding from heavy rains, especially in lower-lying areas. Fall can see wind damage from remnants of coastal storms. Winter poses a significant threat of frozen and burst pipes due to cold snaps. Furthermore, the high pollen count in spring and summer can complicate air quality issues after a fire or mold incident, making thorough HVAC cleaning and filtration a necessary part of restoration.