Compare the highest-rated restoration professionals in Austin, Texas. All contractors are licensed, insured, and verified through our rigorous screening process.
A locally owned and operated franchise of the national SERVPRO brand, known for its rapid "Like it never even happened" response. They have a strong reputation for handling large-scale water, fire, and mold damage and are experienced in working directly with insurance companies.
Another leading franchise of a national network, Paul Davis is highly regarded for its professional project management and comprehensive restoration services, from emergency board-up to full reconstruction. They emphasize clear communication and detailed documentation for insurance claims.
A long-standing, Texas-based company (founded in 1948) with a dedicated Austin branch. BMS CAT is often called for severe commercial and residential losses and is known for its advanced technical capabilities in content restoration and deodorization. They have a strong focus on large-loss and complex projects.
** The restoration market in Austin is highly competitive and robust, driven by the city's rapid growth and exposure to weather events like flash floods and severe storms. The presence of major national franchises (like SERVPRO and Paul Davis) alongside established regional powerhouses (like BMS CAT) ensures a generally high standard of service. These top-tier companies are all IICRC-certified, offer 24/7 emergency response, and have extensive experience navigating insurance claims, which is a critical service for most customers. Due to the high operational standards and insurance requirements, pricing is typically at a premium, with emergency service calls often having a base fee. The market is segmented, with some providers focusing more on residential losses while others, like BMS CAT, specialize in large commercial claims. Overall, consumers in Austin have access to professional, well-equipped restoration services that can handle a wide range of disasters.
4.7+ star average from verified customer reviews
All contractors are properly licensed and insured
10+ years average experience in the industry
Familiar with Austin regulations and climate
Get answers to common questions about restoration services in Austin, Texas.
Austin's climate, with its intense summer storms, potential for flash flooding, and high humidity, makes water damage a year-round concern. Summer storms can overwhelm roofs and cause flooding, while our high humidity (often above 60%) significantly slows drying times and increases mold risk, requiring professional-grade equipment. It's crucial to act within 24-48 hours to mitigate damage, and scheduling can be tight during peak storm seasons, so contacting a local provider quickly is advised.
First, verify the company is licensed by the Texas Department of Licensing and Regulation (TDLR) for mold remediation and/or fire damage restoration, which is a state requirement. Look for IICRC-certified technicians and 24/7 emergency service, as immediate board-up is often needed. Check for strong local references and experience with Austin's common building materials (like pier-and-beam foundations and historic materials in older homes) to ensure proper handling.
Costs can be influenced by Austin-specific factors, including stringent city and state regulations for proper containment and disposal, and the prevalence of mold in our humid climate. The type of mold common to Central Texas (often due to persistent moisture under homes with crawl spaces) and the age of many Austin homes, which may have older plumbing or roofing, can increase the scope of work. Always get a detailed, in-person inspection and estimate that outlines containment, removal, and humidity control steps.
A straightforward water extraction and dry-out can take 3-5 days, but Austin's humidity often extends this timeline. More complex projects involving flood water from storms, mold remediation due to delayed discovery, or repairs to historic materials in central Austin neighborhoods can take several weeks. The timeline depends heavily on the water category (clean, gray, or black), the materials affected, and how quickly mitigation began after the initial damage.
Most Texas homeowner's policies cover sudden events like storm damage or plumbing failures, but often exclude flood damage, which requires separate federal (NFIP) coverage—a critical consideration in Austin's flood-prone areas. The local process involves immediately documenting damage with photos/videos, preventing further damage (e.g., tarping a roof), and contacting your insurer before starting permanent repairs. A reputable Austin restoration company will work directly with your adjuster, providing detailed documentation and estimates that comply with Texas insurance code requirements.