Compare the highest-rated restoration professionals in Scranton, North Carolina. All contractors are licensed, insured, and verified through our rigorous screening process.
A locally owned and operated franchise of the national Servpro brand, offering 24/7 emergency response for fire, water, and storm damage. They are a full-service provider handling everything from initial water extraction and board-up to complete reconstruction and contents cleaning. They are known for working directly with insurance companies to streamline the claims process.
A well-established ServiceMaster franchise providing comprehensive disaster restoration services to the broader region. They emphasize rapid emergency response and have the equipment and expertise for large-scale losses. Their services include trauma and biohazard cleanup in addition to standard fire and water restoration.
Part of the national Paul Davis network, this franchise provides professional mitigation, restoration, and reconstruction services. They highlight their use of advanced technology for drying and dehumidification and have a strong focus on customer communication throughout the restoration process.
The restoration market for Scranton, NC, is served by regional providers based in larger nearby cities like Lumberton (approximately 20 miles away) and Fayetteville (approximately 30 miles away). Due to Scranton's rural nature, the market is not highly saturated with local competitors, but residents have access to several major national franchises through their local branches. The level of competition among these regional players is moderate, driving a focus on service quality, 24/7 emergency response times, and insurance claim expertise. Typical pricing is not advertised publicly, as it is highly dependent on the scope of the damage; however, all reputable providers work within insurance carrier pricing guidelines (e.g., Xactimate) to ensure fair and consistent pricing for insured losses. The overall quality of available service is high, as these franchises maintain strict corporate standards for training, certification, and equipment.
4.7+ star average from verified customer reviews
All contractors are properly licensed and insured
10+ years average experience in the industry
Familiar with Scranton regulations and climate
Get answers to common questions about restoration services in Scranton, North Carolina.
You should contact a restoration professional within 24-48 hours to prevent mold growth and structural damage. In Scranton, NC, our humid subtropical climate means high humidity can accelerate mold growth year-round, but summer storms and occasional winter thaws can lead to sudden water intrusion. A prompt response is critical to mitigate secondary damage common in our region.
Prioritize companies licensed by the North Carolina Department of Insurance and certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification). Ensure they have specific experience with older home materials common in Scranton, like historic wood and plaster, and verify they can handle the entire process from board-up and soot removal to odor elimination, coordinating directly with your insurance provider.
Insurance usually only covers mold damage if it is the direct result of a "covered peril," like a sudden pipe burst. Mold from long-term humidity, condensation, or flooding (without separate flood insurance) is typically excluded. Given Eastern North Carolina's humidity, proactive moisture control is essential, and you should always review your policy's specific mold and water damage clauses with your agent.
The timeline varies by damage severity, but a standard project can take from several days to a few weeks. Initial emergency board-up and water extraction happen within hours. However, sourcing materials and scheduling repairs can face delays, especially after widespread regional storms common in our severe weather seasons (spring/summer). A reputable local provider will manage permits and inspections required by Scranton/Bladen County efficiently.
A frequent mistake is attempting extensive DIY drying without professional-grade equipment. In our climate, using household fans often just spreads moisture and mold spores, embedding odors and causing hidden damage within walls. Another error is discarding damaged items before the insurance adjuster can document the loss. Always call a professional first to properly assess and create a mitigation plan.