The Best Restoration in Hays, NC

Compare the highest-rated restoration professionals in Hays, North Carolina. All contractors are licensed, insured, and verified through our rigorous screening process.

#1

Servpro of Wilkes & Alexander Counties

4.7
(150 reviews)
Verified

A highly-rated, locally owned and operated franchise of the national Servpro network. They are a full-service restoration company known for their rapid response and comprehensive "Like it never even happened" approach. They are a preferred vendor for many insurance companies and have extensive experience managing complex insurance claims.

200 Willow St, North Wilkesboro, NC 28659 (This is the primary service address for the Hays area)

Specialties & Features

Water Damage Restoration
Fire
Smoke Damage Restoration
Storm Damage Repair

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

ServiceMaster of the Foothills

4.5
(90 reviews)
Verified

A reputable, locally operated ServiceMaster Clean franchise serving the Wilkes County region. They have a strong local presence and are known for their professional and compassionate customer service during emergencies. They offer a full suite of restoration services from initial cleanup to final reconstruction.

1614 Winkler St, Statesville, NC 28677 (Serves a wide area including Wilkes County)

Specialties & Features

Water Damage Cleanup
Mold Remediation
Contents Cleaning

Business Information

Years in Business:10 years
Licensed:Yes
Insured:Yes
#3

PuroClean of The Foothills

4.8
(80 reviews)
Verified

A top-tier, fast-growing restoration franchise known for its "Paramount Difference" – a commitment to speed, empathy, and professionalism. They excel in all major restoration disciplines and are particularly noted for their advanced drying techniques and detailed documentation for insurance purposes.

1428 Fern Hill Dr, Statesville, NC 28625 (Actively serves communities throughout the foothills, including Hays)

Specialties & Features

Emergency Water Damage Restoration
Mold Removal
Biohazard Cleanup

Business Information

Years in Business:5 years
Licensed:Yes
Insured:Yes

Why These Are the Top Restoration Contractors in Hays

** The restoration market serving Hays, NC, is characterized by a reliance on regional providers from larger nearby towns rather than companies physically located within the small community itself. The competition is moderate but professional, dominated by well-known national franchises (Servpro, ServiceMaster, PuroClean) that have established local branches. These franchises bring the advantage of corporate training, standardized procedures, and established relationships with national insurance carriers. The average quality of service is high, as these companies compete on reputation, response time, and customer satisfaction in a tight-knit regional market. Pricing is typically standardized within the industry and is often based on insurance industry guidelines (e.g., Xactimate), meaning prices are consistent across providers for the same scope of work. The primary differentiator for homeowners is not price, but rather response time, communication, and the ease of the insurance claims process. Most reputable providers offer 24/7 emergency dispatch and have dedicated insurance specialists to assist clients, which is a critical service in this region prone to seasonal storms and weather-related damage.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All contractors are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Hays regulations and climate

Frequently Asked Questions About Restoration in Hays

Get answers to common questions about restoration services in Hays, North Carolina.

1How quickly should I respond to water damage in my Hays home, and are there seasonal factors to consider?

Immediate response is critical, ideally within 24-48 hours, to prevent mold growth and structural damage. In Hays, our humid climate, especially during hot summers, accelerates mold and mildew growth. Furthermore, heavy seasonal rains and the potential for winter freeze-thaw cycles that can burst pipes mean water damage can occur year-round, making a fast local response essential.

2What should I look for when choosing a fire and smoke damage restoration company in Wilkes County?

First, verify the company is licensed by the North Carolina Department of Insurance and holds IICRC certifications. For Hays specifically, choose a provider experienced with both older home construction and newer builds common in the area. Ensure they offer comprehensive services, including soot removal, odor neutralization, and structural drying, and can work directly with your insurance company to streamline the claims process.

3Are mold remediation costs in Hays, NC, typically covered by homeowners insurance?

Coverage depends on the source of the moisture. Insurance typically covers mold damage if it stems from a "covered peril," like a sudden burst pipe. However, damage from long-term neglect, unresolved leaks, or regional humidity (like our damp Appalachian foothills climate) is usually not covered. A reputable local restoration company can help you document the cause for your insurer.

4What local regulations or permits in Hays should I be aware of before starting structural restoration?

Most structural repairs, especially those affecting the home's footprint, roof, or electrical/plumbing systems, will require permits from the Wilkes County Building Inspections Department. A qualified local restoration contractor will handle this process for you. They will also ensure work complies with North Carolina building codes, which include specific standards for wind resistance and energy efficiency relevant to our climate.