Compare the highest-rated restoration professionals in Staten Island, New York. All contractors are licensed, insured, and verified through our rigorous screening process.
A leading franchise of the national SERVPRO brand, offering a comprehensive suite of restoration services. They are known for their rapid emergency response, "Like it never even happened" philosophy, and strong expertise in working with insurance companies. Their team is IICRC-certified and handles everything from initial water extraction to full-scale reconstruction.
PuroClean is another highly regarded national franchise with a strong local presence. Known as the "Paramedics of Property Damage," they emphasize speedy mitigation to prevent secondary damage. They offer professional water, fire, mold, and biohazard cleanup services and are recognized for their detailed communication and customer care throughout the process.
A well-established local company that has built a strong reputation for personalized service and high-quality workmanship. As a local business, they offer a direct point of contact and are deeply integrated into the Staten Island community. They provide a full range of services from emergency response to complete structural rebuilding.
The restoration market in Staten Island is competitive and serviced by a mix of national franchises and long-standing local companies. The quality is generally high, with most reputable providers holding IICRC certifications and maintaining 24/7 emergency response lines. Due to Staten Island's coastal location, providers are particularly experienced in dealing with storm and flood-related water damage. The market is also characterized by a high level of insurance claim expertise, as most major restoration projects are insurance-funded. Pricing is typically in line with the greater New York City metro area, which is at a premium compared to national averages. Emergency service rates apply after hours. Customers can expect detailed, line-item estimates that are designed to be submitted directly to insurance adjusters.
4.7+ star average from verified customer reviews
All contractors are properly licensed and insured
10+ years average experience in the industry
Familiar with Staten Island regulations and climate
Get answers to common questions about restoration services in Staten Island, New York.
You must act within 24-48 hours to prevent mold growth, which is a major concern given Staten Island's humid climate, especially in summer. In winter, frozen pipes in older homes are a common cause of damage, and rapid response is critical to mitigate secondary issues from thawing. Always shut off the main water valve and contact a local restoration company familiar with NYC building codes for proper drying and documentation.
Ensure the company is licensed by the New York State Department of State and carries full insurance, including general liability and workers' compensation. Look for IICRC-certified technicians and verify they have specific experience with Staten Island's diverse housing, from historic Victorians in St. George to newer developments, as materials and restoration techniques can vary. Always check for 24/7 emergency service and read local reviews.
Coverage depends on the source of the moisture; sudden, covered events (like a burst pipe) are typically included, while long-term neglect or flooding is not. In New York, mold assessors and remediators must be separate entities, and Staten Island contractors must follow NYC Department of Health guidelines for safe containment and removal, which can impact project scope and cost.
A standard extraction and drying process takes 3-5 days, but structural repairs can extend the timeline. Common local causes include heavy rainfall overwhelming storm drains in low-lying areas like Great Kills or South Beach, sump pump failures, and tidal surge from the Arthur Kill or Raritan Bay during coastal storms. A reputable local provider will understand area-specific water table issues.
Immediately document all damage with photos/videos before any cleanup begins, and take reasonable steps to prevent further damage (e.g., placing a tarp on a damaged roof). Notify your insurance company promptly, as New York has specific regulations on claim response times. Then, hire a licensed Staten Island restoration company that can provide a detailed, line-item estimate compliant with NYC codes to support your claim.