Compare the highest-rated restoration professionals in Rochester, New York. All contractors are licensed, insured, and verified through our rigorous screening process.
A leading local franchise of the national ServiceMaster brand, offering comprehensive disaster restoration services. They are known for their rapid 24/7 emergency response and strong expertise in working with insurance companies to streamline the claims process for their clients.
As part of a large national network, Paul Davis provides professional, reliable restoration services for residential and commercial properties. They emphasize a full-service approach, handling everything from initial emergency mitigation to the final reconstruction and contents cleaning.
This provider is part of a highly-rated national franchise known for specializing in water-related emergencies but offering a full suite of restoration services. They receive consistent praise for their punctuality, professionalism, and thoroughness in cleanup and remediation work.
The restoration market in Rochester, NY, is competitive and populated by a mix of well-established national franchises and dedicated local contractors. The average quality of service is high, as companies must maintain rigorous industry certifications (like IICRC) and adhere to New York State licensing requirements to remain competitive. The level of competition drives a strong focus on customer service, rapid emergency response times (often under one hour), and expertise in navigating insurance claims. Typical pricing is largely influenced by the scale of the disaster and is often structured around insurance industry standards (e.g., Xactimate pricing software). Due to Rochester's climate, with snowy winters and potential for summer storms, providers have significant experience with water damage from frozen pipes, storm flooding, and the subsequent mold issues that can arise.
4.7+ star average from verified customer reviews
All contractors are properly licensed and insured
10+ years average experience in the industry
Familiar with Rochester regulations and climate
Get answers to common questions about restoration services in Rochester, New York.
Rochester's harsh winters, with heavy lake-effect snow and freezing temperatures, significantly impact restoration. Burst pipes are a common cause of water damage, and the restoration process can be prolonged due to the need for industrial-grade drying equipment to combat high indoor humidity and prevent secondary damage like mold, which can increase costs. Furthermore, ice dams on roofs are a frequent regional issue that leads to interior water intrusion, requiring both immediate water mitigation and roof repair coordination.
Yes, always verify that a restoration company holds a valid New York State Mold Assessment License (for inspection) and/or Mold Remediation License, as NY has strict regulations governing mold work. For general contracting work like rebuilds, ensure they are licensed and insured in New York. It's also beneficial to look for companies with certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which sets industry standards for water, fire, and mold restoration.
Costs vary widely but typically range from $1,500 to $5,000+ for a standard remediation project in the Rochester area. Key cost factors include the extent of mold (surface vs. inside walls), the type of mold (common vs. hazardous like Stachybotrys), the square footage affected, and the source of moisture (e.g., a basement seepage common in older Rochester homes vs. a one-time leak). Accessibility and the need for containment to prevent spore spread also significantly impact the final price.
The timeline can range from several weeks to many months, depending on the fire's severity and the home's size. Initial board-up and soot cleanup may take days to weeks. The rebuild phase is often the longest, as it is subject to local building permit approvals from the City of Rochester or your town's building department, potential seasonal delays for exterior work, and material availability. Coordinating with your insurance adjuster is also a critical step that can affect the schedule.
Given our region's high water table and spring snowmelt, effective solutions start with exterior management: ensuring downspouts extend at least 6 feet from the foundation and grading soil away from the house. Internally, installing a sump pump with a battery backup (crucial during our frequent power outages) is highly recommended. For chronic issues, consulting a local specialist to install interior perimeter drainage (like a French drain system) is often the most reliable long-term solution to protect your home's structure and prevent mold.