The Best Restoration in Medford, MA

Compare the highest-rated restoration professionals in Medford, Massachusetts. All contractors are licensed, insured, and verified through our rigorous screening process.

#1

Paul Davis Restoration of Boston North

4.8
(180 reviews)
Verified

A leading franchise of the national Paul Davis network, this local office specializes in emergency residential and commercial restoration. They are known for their rapid 24/7 response, sophisticated moisture mapping technology, and seamless insurance claims process, acting as a direct liaison for clients.

14 Allston St, Medford, MA 02155

Specialties & Features

Water damage restoration
Fire and smoke damage restoration
Storm damage repair

Business Information

Years in Business:15 years
Licensed:Yes
Insured:Yes
#2

SERVPRO of Medford/Somerville

4.7
(150 reviews)
Verified

As a locally owned and operated franchise of the national SERVPRO brand, this provider is a trusted name in the community. They offer a full spectrum of cleanup and restoration services, from initial water extraction to complete reconstruction, emphasizing their "Faster to Any Size Disaster" motto.

28 Crown St, Medford, MA 02155

Specialties & Features

Water damage cleanup
Mold remediation
Contents cleaning and restoration

Business Information

Years in Business:10 years
Licensed:Yes
Insured:Yes
#3

Roto-Rooter Plumbing & Water Cleanup

4.5
(250 reviews)
Verified

While nationally recognized for plumbing, Roto-Rooter's local Medford office provides extensive water damage restoration and cleanup services. Their major strength is addressing the source of the water damage (e.g., burst pipes, sewer backups) and performing the subsequent restoration, offering a streamlined solution.

Specialties & Features

Emergency water removal
Sewage cleanup
Structural drying

Business Information

Years in Business:20 years
Licensed:Yes
Insured:Yes

Why These Are the Top Restoration Contractors in Medford

The restoration market in Medford, Massachusetts, is competitive and served by a mix of national franchise operators and specialized local contractors. The presence of two major national brands (SERVPRO and Paul Davis) with dedicated local offices indicates a robust demand for high-quality, insured, and certified services. The average quality of service is high, as these companies maintain strict corporate standards and require technicians to hold certifications from the IICRC (Institute of Inspection, Cleaning and Restoration Certification). Typical pricing is not advertised and is highly variable, depending on the scale of damage, required materials, and labor. Most reputable providers work directly with homeowners' insurance companies, and pricing is often based on industry-standard software like Xactimate, which helps standardize costs for insurance claims. Emergency service call-out fees are standard, and customers should expect to pay a premium for after-hours, weekend, or holiday responses. The market is well-developed to handle the common regional issues of basement flooding, pipe freezes, and storm-related damage.

High Ratings

4.7+ star average from verified customer reviews

Fully Licensed

All contractors are properly licensed and insured

Proven Experience

10+ years average experience in the industry

Local Experts

Familiar with Medford regulations and climate

Frequently Asked Questions About Restoration in Medford

Get answers to common questions about restoration services in Medford, Massachusetts.

1How does Medford's climate and proximity to the Mystic River affect common restoration needs?

Medford's humid continental climate, with cold, snowy winters and hot, humid summers, creates a cycle of freeze-thaw and high humidity that can exacerbate water damage and mold growth. Proximity to the Mystic River also increases the risk of basement flooding during heavy rainstorms or rapid snowmelt, making prompt water extraction and structural drying critical to prevent secondary mold damage, which is regulated under Massachusetts strict indoor air quality guidelines.

2What is a typical timeline for fire or smoke damage restoration in a Medford home?

The timeline varies by severity, but a standard residential fire restoration in Medford typically takes 2 to 8 weeks. This includes securing the property (board-up/tarping), soot cleanup, odor removal, and rebuilding. Delays can occur due to the need for permits from Medford's Inspectional Services Department for structural repairs and potential seasonal backlogs, especially after winter storms or summer storms that cause widespread damage in the region.

3Are there local regulations in Medford I should know about before starting a mold remediation project?

Yes. While Massachusetts licenses mold assessors and remediators, local enforcement is key. In Medford, significant mold remediation often requires a permit from the Medford Board of Health, especially if it involves disturbing over 10 square feet. Furthermore, any water damage that led to the mold must be repaired to comply with the Massachusetts State Plumbing Code, and all discarded moldy materials must be bagged as construction debris.

4How do I choose a reputable restoration company in the Medford area?

First, verify the company is licensed by the Massachusetts Department of Public Health for mold remediation and/or holds certifications from the IICRC. Look for providers with a physical local presence who understand Medford's older housing stock and can navigate local permit processes. Always check reviews and ask for proof of insurance, including liability and workers' compensation, which is crucial for your protection.

5Does homeowner's insurance in Massachusetts typically cover flood damage from a basement backup in Medford?

Standard Massachusetts homeowner's insurance policies explicitly do not cover flooding, including sewer or sump pump backups. Given Medford's aging infrastructure and stormwater challenges, this is a critical gap. To be covered for this common Medford issue, you must purchase a separate flood insurance policy through the National Flood Insurance Program (NFIP) or a private carrier, often with a 30-day waiting period before it takes effect.