Compare the highest-rated restoration professionals in Mattoon, Illinois. All contractors are licensed, insured, and verified through our rigorous screening process.
A locally owned and operated franchise of the national Servpro brand, offering 24/7 emergency response. They are a full-service provider known for handling water, fire, and mold damage from initial cleanup to complete reconstruction, and they emphasize their expertise in working with insurance companies.
Another strong local franchise of a major national network (ServiceMaster). They provide comprehensive disaster recovery services with a focus on rapid response to minimize secondary damage. Their services range from water extraction and structural drying to content cleaning and deodorization.
While based in the neighboring city of Champaign, PuroClean is a highly-rated and reputable "Paramedic of Property Damage" service that explicitly serves the Mattoon area. They are known for their advanced drying techniques, rapid emergency response, and excellent customer communication throughout the insurance process.
The restoration market in Mattoon, IL, is characterized by a mix of locally-owned franchises of national brands and regional operators from nearby hubs like Champaign. The competition is moderate but sufficient, ensuring residents have access to 24/7 emergency services. The leading local providers (Servpro and ServiceMaster by DSI) have established strong reputations over the last 10-15 years, indicating a stable market. For more complex or large-scale losses, residents may also draw upon the resources of providers from the larger Champaign-Urbana metropolitan area, which is approximately a 30-minute drive away. Typical pricing is not advertised publicly, as it is highly dependent on the scale of damage, materials affected, and required labor. However, the prevalence of insurance claim assistance as a core service offered by all top providers indicates that most work is billed directly to insurance companies, with pricing often guided by industry-standard pricing software like Xactimate. The average quality of service is high, as reflected in the consistently strong online reviews, which focus on professionalism, speed, and effective communication with insurers.
4.7+ star average from verified customer reviews
All contractors are properly licensed and insured
10+ years average experience in the industry
Familiar with Mattoon regulations and climate
Get answers to common questions about restoration services in Mattoon, Illinois.
You must act within 24-48 hours to prevent mold growth. In Mattoon, high summer humidity can accelerate mold, while frozen pipes in winter are a common cause of water damage. Quick response is critical year-round to mitigate secondary damage and higher costs.
Verify the company is licensed and insured in Illinois, and specifically check for IICRC certifications. Choose a provider with 24/7 emergency response, as fires don't wait, and ensure they have experience with local building codes and common materials in Mattoon's older and newer homes.
Most standard Illinois homeowners policies cover sudden incidents like burst pipes or storm damage. However, coverage for gradual issues (like slow leaks) or specific perils (like sewer backup) often requires a separate rider. Always document the damage thoroughly and contact your insurer immediately to understand your specific policy's deductibles and coverage limits.
Mattoon's humid summers and potential for spring flooding create ideal conditions for basement mold. Effective remediation must address the source moisture (e.g., foundation cracks, poor drainage) and include proper dehumidification, which is essential for our region to prevent recurrence after cleanup.
Your first priority is safety: ensure the structure is safe to enter and contact utilities if needed. Then, immediately take photos for insurance and contact a local restoration company experienced with storm damage common to our area, such as wind-torn roofs or hail damage, to begin emergency board-up and tarping to secure your property.