Compare the highest-rated home security professionals in Matthews, North Carolina. All contractors are licensed, insured, and verified through our rigorous screening process.
A highly-rated, locally owned and operated security provider based in Charlotte, serving the Matthews area directly. They are known for personalized service, quick response times, and expertise in integrating modern smart home technology with robust security systems. Their focus on customer service over corporate sales processes is a recurring theme in positive reviews.
The national leader in home security with a strong local presence and multiple authorized dealers in the Charlotte-Matthews area. ADT offers the advantage of a proprietary, nationwide monitoring network with multiple redundant centers. They provide a wide range of equipment, from basic alarm systems to fully integrated smart homes, backed by their well-known brand reputation and longevity.
A strong national competitor known for its advanced, proprietary smart home ecosystem and high-quality in-house equipment. Vivint specializes in creating fully integrated solutions where security, cameras, smart locks, and thermostats work seamlessly together through a single app. They use a direct-to-home sales and installation model with a significant team operating in the Charlotte metropolitan area, including Matthews.
** The home security market in Matthews, NC, is robust and competitive, reflecting its status as a populous and growing suburb of Charlotte. The average quality of service is high, with residents having access to both the reliability and resources of national giants (ADT, Vivint) and the personalized, agile service of respected local providers (Safe Home Security Company). Competition is strong, which generally benefits the consumer through competitive pricing and service offerings. Typical pricing involves an initial equipment and installation cost (ranging from $0 for basic systems with a contract to $1,500+ for advanced, integrated smart home setups) followed by a monthly monitoring fee. Monthly fees typically range from **$30 to $60+,** depending on the level of service, video storage, and smart features included. Most companies now heavily emphasize smart home integration, with security cameras and smart doorbells being among the most requested services.
4.7+ star average from verified customer reviews
All contractors are properly licensed and insured
10+ years average experience in the industry
Familiar with Matthews regulations and climate
Get answers to common questions about home security services in Matthews, North Carolina.
In the Matthews area, a basic professionally installed system with monitoring typically starts between $600-$1,200 for equipment and installation, plus a monthly fee of $30-$60. Pricing can vary based on home size, the technology used (like cellular backup), and add-ons like security cameras or smart home integration. It's wise to get quotes from several local providers, as competition can lead to better deals and packages.
Yes, Matthews' humid subtropical climate and storm season present unique considerations. High humidity can affect outdoor camera lenses and sensors, so look for weather-resistant equipment rated for the Southeast. Frequent summer thunderstorms and occasional winter ice storms make cellular backup and battery backup systems crucial to maintain security during frequent power outages common in our area.
The Town of Matthews does not require a permit for standard security system installation. However, for monitored systems that trigger police dispatch, you must register the system with the Matthews Police Department to avoid potential false alarm fines. Regarding cameras, you can generally record your own property, but it's illegal to record audio without consent in North Carolina, and cameras should not be pointed directly into a neighbor's private windows.
Look for providers with strong local reputations, physical offices nearby for responsive service, and proper North Carolina licensing (ELB license for low-voltage work). Check reviews and ask neighbors for recommendations, as local companies often understand area-specific patterns. Ensure they offer cellular monitoring, which is more reliable than traditional phone lines and essential given our weather.
For temporary situations, consider a wireless, DIY system you can install yourself and move as needed, or ask your provider about temporary sensor placements. During renovations, ensure workers are from bonded companies and use temporary door codes or smart locks that you can change immediately after work is done. Inform your monitoring center of any scheduled work to prevent false alarms from open doors or windows.